Delivery & collection
Last updated 31 July 2026
Everything is baked to order, so timing revolves around the ovens. Here is how your order reaches you.
01When we bake
Orders are baked fresh for the day they are due. Orders placed after our evening cut-off are scheduled for the next baking day — the checkout shows you the date your order will be prepared before you pay.
02Delivery
- We deliver across Dubai. Options and any fee are shown at checkout before payment.
- Fresh food needs a person, not a doorstep: please make sure someone is available to receive the order. We cannot replace fresh items left uncollected or unrefrigerated.
- If a delivery goes wrong on our side — late, damaged, or missing items — message us the same day on WhatsApp at 056 374 8535 and we will replace or refund. See returns & refunds.
03Collection from the bakery
You are always welcome to collect. We are at LIU Phase 6, E 07 Street, Nadd Hessa, Dubai Silicon Oasis, Dubai. Tell us your order number at the counter — WhatsApp us first and your order will be ready when you arrive.
04Event tickets
Nothing is shipped — tickets are digital. Your QR code lives on your personal ticket page and arrives on WhatsApp; show it at the door on your phone, or printed if you prefer.
See also our returns & refunds, legal terms and privacy policy.